Faqs

What is Virtual Assistance?

A Virtual Assistant is a highly skilled professional, offering his/her clients a multitude of administrative services or a refined and focused area of service. Virtual Assistance is fee based and will provide your business, not only with administrative support, but many facets of business services to assist you with your daily operations.

If you are open to taking advantage of a technology based service and are seeking an innovative way of working smarter, then Virtual Assistance will work exceptionally well for you. You will have a virtual presence you can rely upon to do everything that an "on-site" assistant can do. You will have an ultimate edge over those still trying to do everything themselves.

How will we conduct business together?

	How we conduct business will depend upon what your needs are. We will discuss the details of your support needs and find innovative solutions.
	We will work together to find processes that work for you. This can be anything from phone assistance, calendar sharing, client contact databases or any area of support you many need.
	Communication is the key to a long-term collaborative relationship for us. With this in mind we will establish a communication timeline and interact accordingly through phone conversations and email messaging.
	You will make requests of what you need and I will recommend and advise how I can support your need. You'll be amazed at the magnitude of accomplishment I can attain for you virtually.
	We will establish the number of hours you will need each month. These hours will be reserved just for you each month, so that I can take great care of you and your business needs.

Who can use the services of a Virtual Assistant?

	ANY Successful Professional
	Attorney's
	Accountants
	Small Business
	Large Businesses
	Author/Writer
	Business Coach
	Physicians
	Executives
	Entrepreneur's
	Professors
	Construction Sites
	Real Estate Agents/Broker
	Sales Professionals

Any establishment that needs support services but does not want to hire employees.

Is A VA right for me, what should I look for in a VA?

A successful partnership requires that both parties be committed to attaining goals set by the client. The relationship or partnership is an extension of not only your business but the VA's as well. It should have preset goals in place and a commitment by both parties to produce results and get the job done with integrity and dedication. By predefining the "ground rules" with open discussions, both parties know what to expect from the other.

	Compatibility. Take time during the interview process to explore his/her personality traits, business practices, and style. Communicate openly so you and the VA can make an informed decision regarding your compatibility.
	Explore each other's ideas, skills, and desired communication frequency to ensure a good match for your business requirement.
	Compare your computer platforms to ensure they are the same for smooth interaction. If they are not the VA should have a working knowledge of both systems. If you have a Mac and your VA has a PC, an understanding of both platforms is needed or future problems can develop.
	What software do each of you use most often? Ideally it will be the same. However, as long as your VA is knowledgeable of your software there should be no problem.
	Although there are no geographical barriers with Virtual Assistance, each of you should be aware of a time zone difference. If you are on the East coast and need support during YOUR business hours and your VA is on the West coast. Your VA will be 3 or 4 hours behind your time. So be sure to discuss any time zone issues.
	Put it in writing. The majority of VA's use a contract to define your working agreement. Your VA is an Independent Contractor and will outline in the contract your working agreement. This will ensure you each have a full understanding of the expectations for both parties.

What are the benefit of working with a VA?

I have included a page in this website that explains the advantages of working with your very own VA. Visit this page to learn more.

What do you look for when accepting clients to work with Executive Solutions?

Virtual Assistance is a technology based business. We use the latest technology to assist our clients. You must be willing to learn how to help your VA - help you. By this I mean that if you are not willing to learn how to satisfactorily interact via your email program such as sending and receiving attached documents or have an understanding of your file structure in your word processing program, a VA may not be a good match for you. Keep in mind that a savvy Virtual Assistant can set up work flow processes for you and give you detailed instructions on how to interact with her, but only if you are open to learning. If you are familiar and comfortable working via fax, email, and the Internet the Virtual Assistant could be an answer to your prayers.

I am laid back, love to laugh, and I want to enjoy our working together. I look for clients with a similar work style. Virtual assistance works best when the people involved can work in harmony… when there are few conflicts. Certainly it's true that there are occasional emergencies that come up and need to be handled, however, generally speaking, our relationship will be much stronger if you allow me to help you put systems in place so that those urgencies are few and far between. Virtual Assistance does not work well when you have emergencies, because I am not always instantly available to you. I am masterfully skilled and completely ready to help you attain your goals in business and in life. Time management is an important ingredient for me to deliver my "best" to my clients. I align my practice on a high scale of integrity and reliability. If a task is giving to me at the last minute, I may not be able to help you. I schedule my work days and if I interrupt this schedule to take care of your emergency, this means I must make a scheduled clients work "wait". ALL of my clients are important to me. By letting me work with you proactively, we can make magic happen.

If your question is not listed here, please send an e-mail with your question or comments.

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